Learner and staff support
Use the organization support center for course access, certificate questions, exam or assessment issues, and technical bugs.
Open support centerHelp
Forge by Lorelle help
Support routes for organization users, certificate checks, and business inquiries.
Certificate verification
Check certificate details with the code printed on the certificate record or contact support if the code is unavailable.
Request certificate helpBusiness and account routing
Send commercial, billing, procurement, privacy, or security routing questions to the Lorelle Group team.
Contact ForgePortal access
Access to protected training records, reports, and organization portals requires a signed-in organization account.
Access portal